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FAQ

Wiicom’s Knowledge Base provides support solutions and troubleshooting guides.

Technical

  • How to set the module?
    1. There is a setup program downloaded for PC.
    2. It’s simple, just connect to ad hoc network created automatically by the module, connect to default IP module, and configure the network interface.
    3. Connect your unit to the door USDB and you can already govern the module remotely.
  • Is the module resistant to thermal shock?
  • The embedded modules has an industrial range of resistance, temperature: -40 to +85 ° C. For boxed products and accessories please refer to the characteristics declared  in technical documents.

  • Why is the Wi-Fi communication so easy to apply to my device?
  • All Wiicom modules adopt the philosophy of direct communication between the device and TCP-IP Wi-Fi. Just connect the Wiicom modules to your device and after a few steps of configuration the device will transmit on WiFi. With the CompactReadyGo application you can experience it in a few minutes.

  • Does Wiicom provides libraries to write applications on Wi-Fi?
  • Wiicom provides a set of libraries to facilitate the interface with the modules for the design of management software.

  • Are there applications to test and verify the Wi-Fi communication of the modules?
  • Wiicom provides the CompactReadyGo application for Windows to configure and test the Wi-Fi communication between the modules and a PC. In addition, in early 2014 will be available a simple terminal on Android and iOS to check the Wi-Fi communication modules on Smartphone and Tablet.